Our Policies and Proceedures

Please click on the policy title to open the policy (Adobe Acorobat or similar reader is required)

During your visit to our web site you will encounter links to various other pages or web sites. Some of our links are to web sites such as Government information or our trading partners web sites. Beyond any point of exit from our web site we do not accept responsibility for the content, security or other perils you may encounter by visiting other web sites. Please treat all web site destinations with a degree of caution and ensure you have computer security software installed and enabled.

Cookies

In the public area of our website we do not use ‘Cookies’ or any other tracking process. However, in the password restricted areas of our website we use a ‘functional cookie’ or sometimes called a 'session cookie'. It is a small file that is stored in the memory of your computer or handheld device and it stores a time and a file name. We use this ‘cookie’ to help the website ‘remember’ those two important pieces of information, the name of the file on our server and the time you started the questionnaire. As you move from question to question the ‘cookie’ tells our server where to store your answers and at the end of the questionnaire the cookie tells our server what time you started so it can work out how long it took you to complete all the questions. When you get to the end of the questionnaire the cookie file is read by our webserver and the cookie file in the memory of your computer is deleted. Whilst this cookie is an essential part of the process (our questionnaires wouldn't work without it), it does not at any time store any personal data.

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Tel: 01623 345110 Registered in England No. 3692700 All rights reserved.